With a Developer Support package, you’ll get access to Igloo Developer Experts who will support you throughout the process of building, deploying, and maintaining your custom-built applications, integrations, themes and workflow automations, as well as the use of Igloo API’s and tooling. It is included in Gold and Platinum support packages, and available for purchase separately.
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- 1 business day response time (8am-8pm EST)
- Email and web portal incident reporting
- 2 named support contacts
- Access to Igloo Preview Program
- Support ticket tracking
- Access to online community and resources