“It was great to see so many people taking advantage of the easy access to the tools and content
we built for them.”
Learn how Igloo helped Hard Rock Hotel & Casino Hollywood align their on-site teams.
Igloo is the intranet that's built with the realities of customer service in mind. By bridging the gap between the plans of your head office and the needs of your frontline employees, we ensure the kind of consistent guest experience that translates into strong brand reputation and customer loyalty.
Stronger, more targeted communications are the key to aligning your frontline teams with new customer service policies, seasonal promotions, and more. When office workers have a powerful, targeted way to deliver communications to specific teams on the ground, it's easier for everyone involved to play their role in an exceptional and consistent guest experience.
Learn how Igloo helped Hard Rock Hotel & Casino Hollywood align their on-site teams.
Whether you're trying to keep employees up-to-date on new deals and products, or trying to facilitate feedback on up-sell tactics and guest sentiments, Igloo has the tools to spark discussion and receive targeted, accurate, and actionable feedback. Maximize engagement with a new promotion, or uncover new opportunities to cross-sell to your guests. Igloo makes it easy.
Empower your deskless workers with the Igloo Flex Mobile App, and they won't just gain the tools to achieve more; they'll feel more included and supported by the organization, giving them a reason to stay. Best of all, Igloo is accessible to every worker, with or without a corporate login, so everyone can feel motivated to approach each guest with a smile.
How do we succeed when the work changes every day? By learning new things just as often.
Ready to spark meaningful change? Our expert intranet consultants can show you how a tailored Igloo implementation will address your organization’s unique needs.