About Igloo

Igloo has been named to Deloitte’s Fast 500 for the past 4 years — recognized as one of the fastest growing public and private technology companies in Canada, and North America respectively.

Igloo is a SaaS company. We don’t just provide the technology, we offer solutions and support to solve your unique business challenges. And, what we learn inspires every next step we take with our product and our customers.

Meet the leadership team

Jason Hahn

Jason R. Hahn

Chief Executive Officer

A software sales veteran, Jason has spent over 20 years in a variety of executive leadership roles across sales and customer experience. Prior to Igloo, Jason led the sales, client management, and channel partner teams at Axiom EPM as Executive Vice President of Global Sales. At Axiom EPM, Hahn drove the company’s accelerated growth in its enterprise performance management business globally, rapidly expanded the sales and customer facing teams, and led the organization’s transformation from on-premise to cloud. Jason has an MBA from the University of Notre Dame and a bachelor’s degree from Ball State University.

Mike Hicks

Mike Hicks

Chief Marketing Officer

Mike Hicks brings 20 years of experience to Igloo and leads all marketing efforts, including responsibility for bringing new products and services to market. Mike is a recognized leader in global enterprise software marketing and his career includes senior roles at integrated communications agencies and global enterprise software companies. Prior to joining Igloo, Mike led enterprise marketing and global demand generation for the software portfolio at BlackBerry through their shift to being a software-driven company.

Kristen Ruttgaizer

Vice President, People & Culture

Kristen is our resident “People Person.” As the vice president of people and culture at Igloo Software, Kristen uses her over 15 years of experience to shape the variety of employee and leadership programs at Igloo. In her role, Kristen provides expertise in global organizational design, implementing global HR programs and initiatives, as well as providing influential leader and employee coaching, to foster a positive employee culture. Kristen was recently featured on Human Resources Director Canada’s 2018 Hot List, recognized as a professional who is reshaping the future of HR in Canada.

Brian McIlravery

Brian C. McIlravey

Vice President, Customer Success & Support Services

Brian oversees the Customer Success & Support Services teams at Igloo Software with the single goal of ensuring our customers are wildly successful in establishing their digital workplace as part of the digital transformation journey. An accomplished senior business leader with significant executive level experience and more than 15 years in the technology and software development space, Brian has a proven track record of building high performance teams. His true passion and expertise is with driving an outstanding customer experience and ensuring strategic customer success and retention.

Caroline Hyndman

Vice President, Professional Services

With over 20 years of experience working in the technology sector, Caroline leads all professional services initiatives at Igloo Software. Caroline is responsible for the strategic leadership of the services teams that deliver Igloo’s full suite of professional services including Solution Delivery, Project Management, and Training for our Customers and Partners. Caroline is well known in the industry for delivering outstanding customer service and for developing and motivating high-performance teams to consistently achieve key business priorities. Caroline’s cross-organizational know-how, deep understanding of the customer experience, and her experience working across a variety of industries is an asset to both Igloo and our Customers. Prior to joining Igloo, Caroline held senior positions in fortune 500 companies working on a wide range of global projects and programs with a focus on customer service, operations, new product introduction, and project management.

Sean Duffy

Vice President, Product Strategy

As the vice president of product strategy, Sean advocates for customers throughout the planning, design, and development cycle at Igloo Software. Leading a team of product managers, Sean applies his extensive experience in enterprise software to the continual improvement of the Igloo development process, delivering exceptional value and quality to customers. Sean has been practicing Agile Development for more than 10 years as both a product manager and software engineer. In every release cycle, Sean strives to deliver exceptional value and quality to customers. Prior to joining Igloo Software, Sean spent 17 years developing enterprise software in diverse roles, including product management, software engineering, and quality assurance.

Matthew Simone

Vice President, Technology

As a Professional Engineer with over 15 years of experience in high tech, Matthew has lead technology teams across the region. Beginning his career in Quality Assurance in Ottawa working on network clock synchronization, Matthew developed a passion for delivering high-quality software and driving business growth through technology and innovation. Matthew began leading technology teams at BlackBerry and built top-performing teams by focusing on strengths while challenging traditional norms. Outside of work you can find Matthew working as a committee member for the Waterloo-Wellington Science and Engineering Fair or playing his Euphonium in the Kitchener Musical Society Band. Matthew has a degree in Software Engineering from McMaster University.


So, you want to join the team?

Life is good at Igloo. Treats every pay day, flex hours, nerf gun fights on the regular, and hover boards to get from meeting to meeting. More importantly, Igloo employees are valued for their accomplishments and experience. Everyone has a voice and everyone’s role is important in our continued growth and success.

Contact us

North America +1 877 664 4566
United Kingdom +44 800 068 5934
Australia +61 180 024 7940

55 King Street West
Kitchener, Ontario
N2G 4W1 Canada
+1 519 489 4120