Igloo for Hospitality
In the hospitality business, to attract customers – and keep them coming back – you need to deliver a superior service experience. It starts with finding good staff, but you can’t stop there. You need to make sure they stick around. To do that, and to ensure your customer service stands out, employees must be engaged, informed, and connected to each other – and the company. That’s where Igloo comes in.
Solutions for Hospitality
The customer is always right. But your people are always first.
Igloo helps you engage and onboard your people so they’re equipped with the tools and training they need to represent your brand. By keeping your people happy and loyal, they’ll deliver the kind of service that will keep your customers happy and loyal, too.
Ensure everyone’s aligned
Make sure your people understand your brand – and that they’re trained to deliver on it from the get go. Igloo’s community-building tools unite people around a common vision so everyone’s on the same page.
Connect with ease
Igloo’s mobile-first platform provides staff with the flexibility to connect when and how they choose. A must in a shift work environment, where schedules are changing and employees are often without computers.
Let people have a say
Give people a voice and they’ll use it to steer your organization to a better place. One that delivers better service. Igloo helps you create a two-way conversation that boosts loyalty and reduces turnover.
Solutions to your hospitality challenges
With intuitive and easy-to-use features and ready-made solutions, Igloo can help solve the unique challenges you face every day – and those that haven’t come up yet – in the hospitality business.
Give status updates, share links, and more. It’s a quick way to connect with colleagues.
Discuss company news, share ideas, and have your say.
Document, update, and share policies and best practices by authors and topics.
Use shared calendars to keep everyone up to date on promotions and other events.
Set up areas for collaborating across teams, projects, venues, or committees.
Connect with colleagues and learn who’s who across the organization.