What if everyone could tap into the know-how and expertise that’s locked up in drawers, local drives, and brilliant minds? With solutions designed to make all that intelligence accessible to the right people, you’ll realize your organization’s untapped potential. Self-serve IT. Branding that’s finally on-brand. Compliance with a click. And a new standard for productivity.
Add structure: Create organized and searchable knowledge bases for company and product information.
Make it easy: Search for files or wiki articles to quickly find what you need, from anywhere.
Store and share: Upload a document, then @mention someone to let the collaboration process begin.
Save knowledge in progress: Capture best practices and key learnings using interactive blogs and forums.
Locate expertise: Connect employees to experts so they can get fast and accurate answers.
Meet compliance: Gather policies and procedures and share the latest regulatory requirements.
Solutions include: Brand Knowledge Base, Customer Knowledge Base, Governance Center, IT Help Desk, Marketing Knowledge Base, RFP Center, Product Knowledge Base, and Vendor Knowledge Base
The Brand Knowledge Base is an easy-to-use, self-serve repository that ensures everyone stays on message and on brand. Store and share creative assets and resources like brand guidelines, logos, fonts, photography, and more.
Read more about the Brand Knowledge Base
The Customer Knowledge Base is your go-to location for customer stories and insights. Customer-facing teams can access approved content and assets, reference details, and data. Plus, a steady stream of news keeps everyone up to date on the latest customer wins.
Read more about the Customer Knowledge Base
The Governance Center is a dedicated area for employees to access business-critical information. Publish, manage and disseminate policies, procedures, and documentation to ensure everyone knows how they can help mitigate risk and meet compliance requirements.
Read more about the Governance Center
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Tracking tickets and managing tasks and workflows is easy with the IT Help Desk. It’s a place where you can offer self-service support, document FAQs, and integrate your existing tools and communication channels to offer superior service that drives business results.
Read more about the IT Help Desk
Marketing teams are constantly creating content to attract new customers. The Marketing Knowledge Base centralizes all your messaging, collateral, videos, and campaign information so it’s easy for employees and stakeholders to help spread the word.
Read more about the Marketing Knowledge Base
An RFP center empowers your sales team to effectively coordinate, manage, and respond to RFPs — simple or complex. Reduce response time and efficiency by following an approved process and keeping answers in one place.
Read more about the RFP Center
A Product Knowledge Base is your central location for sharing product-related information and updates. Give employees fast and easy access to product details, announcements, roadmaps, and a place to ask questions and submit ideas.
Read more about the Product Knowledge Base
A Vendor Knowledge Base is your one-stop-shop for information about your vendors and procurement processes. Make it easy for employees to submit purchase requests, find approved vendors, and access procurement resources.
Read more about the Vendor Knowledge Base
Monitoring views, likes, and comments on content is a simple way to measure engagement, but it doesn’t give you the full picture.
With Igloo Workplace Analytics, you get deeper insight into how employees are engaging with content across the board, so you can identify popular (or not so popular) content and adjust your strategy accordingly.
Create an interactive culture by giving employees an outlet to share ideas, ask questions, and have discussions.
Quickly find anything in your digital workplace, from files to articles to subject matter experts.
Upload, preview, and collaborate on all types of documents, it's efficient and attachment-free.
Give teams, departments, and clubs an area to collaborate with each other and promote their latest projects.
Employees can stay up to date with real-time email notifications about new posts or content.
Use a simple drag-and-drop widget to integrate third-party applications into your digital workplace.
Every user has a personal profile where you can find their photo, contact details, skills, personal and business interests, and more.
Store, update, and share policies and best practices across multiple authors and topics.
Discover more Igloo features
“A significant portion of the community increased their knowledge, then used that knowledge to make better decisions.”