You may have heard that Igloo Software recently unveiled a new “Solutions as a Service” Model at the Digital Workplace Experience Conference 2017 in Chicago. At the same conference, we also launched a complete portfolio of digital workplace solutions.
These solutions certainly have generated a great deal of excitement among our customers, prospects, media, and analysts. But it’s also generating excitement right here at Igloo Software headquarters. The press releases we issued definitely let you know why we rolled out these digital workplace solutions – to help our clients across all stages of their digital transformation journey that tackle specific business challenges related to communication, collaboration, knowledge management, and employee engagement and culture – but another angle I wanted to explore today was why digital workplace solutions are possible in the first place.
To help me answer this question, I sat down with Igloo’s Manager of Software Development, Mat Nadrofsky to get his perspective on how Igloo’s digital workplace solutions are possible.
Dwayne: Mat, thanks for joining me today. Let’s focus on the people aspect of this, since often this tends to get overlooked with all the hype about any new product or solution.
Mat: You’re right. I’ve seen this in other companies, but not at Igloo! Solutions are possible because of our people. Each and every one of us contribute to the collective brain trust that is Igloo. We must never forget that a great idea can start in any corner of our offices and end up making a difference for thousands of people within their digital workplace each and every day. Some of us are conceptualizing the next big thing. Others are figuring out how to market, sell and support it. More still are uniting to codify these ideas into a digital reality.
As technologists, we thrive on creating things that fundamentally change the game for our customers. Solutions, and our new Solutions as a Service deployment model, do this. Even as we leverage our own internal digital workplace solutions (built on the Igloo platform) we are conceptualizing how other organizations across the globe may be doing some of the same things. Where are the patterns? Where are the edges? We sense when another solution may be taking shape and that’s where the fun really begins.
Dwayne: Well said, now let’s switch gears and focus on the technology side of things. How was the launch of Igloo’s digital workplace solutions possible because of Igloo’s unique platform?
Mat: Value is baked into the core of our platform. You could say value has always been part of the platform’s DNA. It’s the result of almost a decade of constant movement forward as we crafted new features to grow and evolve our business. This took us a long way and now, in the same spirit, within our core product we’ve been making some pretty special changes to help support the solution initiative. Our spectacular technologists have been applying their skills to enable the rapid production and deployment of solutions, creating great efficiencies bringing new solutions to market, but also in how we implement, reducing time to value for our customers.
Dwayne: How about Igloo’s customers. What has been the reaction from your client base and also, how was all this possible because of your customers.
Mat: Firstly, the reception of our new portfolio of digital workplace solutions was overwhelmingly positive from our customers. I’ve heard this from every team I’ve spoken to. We have a customer user group that Igloo works with and we’ve kept them very close to these developments. We have heard our customers asking for this loud and clear. They are looking to all of us as trusted guides to help them understand and assist them on their digital transformation journey. We understand that solutions that are both highly relevant and easy to use are the ticket. Working with the world class Product Management team we have, and will continue to, put changes in place that drive this work forward.
We know that through solutions, a single line of code that we write today will make a positive difference for thousands of people tomorrow.
Dwayne: Thanks for your time Mat. I can tell you’re passionate and deeply committed to Igloo and its recently launched digital workplace solutions.
Mat: You’re welcome Dwayne. But it’s not just me. The whole team at Igloo is pumped about these new digital workplace solutions. I also would encourage all clients, prospects, and those interested in digital transformation to attend Igloo’s ICE’17 digital workplace conference , September 18-20. There’s already lots of excitement building up, and an impressive line up keynotes, customer, and industry thought leader speakers. If you follow the space or are interested in learning more, you’ll want to attend.