Services Portfolio

Our complete suite of professional services supports you through all stages of your digital workplace transformation.

The right services at the right time

Each stage of a digital workplace journey brings new opportunities and challenges. Igloo understands that your support needs in the development phase will be very different from your post-launch service requirements.

We’ve taken the knowledge and experience gained from implementing more than 10,000 digital workplace communities and distilled it down into services packages that map to your evolving needs.

Concierge Service

The concierge is your Igloo expert at the ready, getting hands-on within your Igloo and connecting you to a host of professional services where and when you need them.

Consulting

Build a roadmap for your digital transformation with services in business consulting, solution architecture, and specialized consulting.

Implementation

Plan, build, and launch your community with the help of Igloo’s in-house team of implementation experts.

Technical Support

Igloo offers support tiers designed to meet the needs of SMB to the largest enterprise. Every Igloo Digital Workplace Edition includes Bronze level support with 3 additional support tiers to meet your needs.  Learn more >

Refresh

Ensure your digital workplace is up to date, efficient, and engaging as your organization grows and changes.

Solutions Expansion

Tackle your most pressing business challenges with ready-to-go solutions that deliver exceptional time-to-value.

The road to success

The Igloo Customer Success team is a complimentary service for all Igloo customers, helping you shape and execute your digital workplace vision. Our expert team members provide user engagement strategies, best practices, and success measures – all aligned with your organization’s unique objectives.

"I could write an essay about how excellent Igloo’s customer care is, but, put simply, I love their professionalism and the way they work with their customers."
– Rebecka Lindhe, Communications Manager at IST Group

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