INTRANET SERVICES & SUPPORT
Intranet Success through Top-Tier Customer Care
Unlock the potential of your intranet and your workforce with support that’s tailored to your needs–whether you’re new to Igloo or a long-standing user.
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Support Your Goals
Your goals are our goals, and we start working towards them on day one.
Implementation for the Long-term
Work with intranet experts who can create a foundation tailored for the needs of your workforce today and tomorrow, while avoiding decisions that could limit scale or complicate things for your team in the future.
SEE THE PROCESS
Create Onboarding Wins
Ramp employees faster and more consistently with thoughtful, standardized onboarding processes that build engagement from day one. Tailored solutions ensure every employee finds value in your intranet.
PREPARE YOUR WORKFORCE
Adoption that Builds Value
Get more value from your intranet by making sure everyone uses it. A proven adoption plan built for the unique needs of each workforce ensures that your business sees the full ROI of your digital workplace and the many other apps integrated with it.
DRIVE STRONGER ADOPTION
Consulting Services that Go Further
Igloo offers a full suite of consulting services for users who want to find even more value from their existing implementations.
Strategic Planning
We’ll work with you to assess your organization’s needs, develop a customized strategy, and create a phased solutions roadmap that delivers on your vision.
Solutions Consulting
Our team works with you to define clear goals and provides a plan that outlines things like information architecture, integration settings, and your governance model.
Technical Consulting
Partnering with your IT team, we’ll ensure all technical requirements are identified and met—including security, hosting, and integrations.
Visual Design Consulting
Using your brand guidelines and working with you on design objectives, the Igloo team will provide mockups and styling for key pages.
Evolve Consulting
Igloo digital workplace experts will help you assess progress and define next steps on your journey of continuous improvement, with programs to help you make the most of your Igloo.
Digital Workplace Excellence Program
The Digital Workplace Excellence Program is a simple way to make the most of your tech investment by managing digital workplace growth, user engagement, and alignment with organizational goals.
Support, Simplified
The Support You Need
Get the support you need based on your goals, internal capacity, and timelines. See the different ways we can help you accomplish more with your digital workplace.
General Support Flex Support
Explore Customer Care
Engage with other customers and gain insights into best practices, product roadmap updates, and more!
VISIT CUSTOMER CAREIf you’re a Flex customer, get in touch for access to Customer Care.
Customer Spotlight
