Request Center Solution Get quick answers and support with an organization-wide online request center.
With the all-in-one Request Center, employees no longer need to scour the people directory to find help. Instead, they can simply log a request – which notifies the appropriate team or person – and they’ll get the answers they need, quickly and efficiently.
Benefits
Fast resolution by the right people
Centralize common requests
Create templates for common requests, such as business cards, IT equipment, or marketing resources.
Spaces
Give teams, departments, and clubs an area to collaborate with each other and promote their latest projects.
Links
Add a list of important internal and external links for easy access from any page.
Resolve requests quickly
Subject matter experts can subscribe at the channel level, so they’re notified when a request comes in.
Notifications
Employees can stay up to date with real-time email notifications about new posts or content.
Follow
Users can follow content or channels to receive an email notification when there’s something new.
Profiles
Every user has a personal profile where you can find their photo, contact details, skills, personal and business interests, and more.
Track progress
Sort requests by topic, date, and type, and see at a glance whether a request has been replied to or resolved.
Forums
Create an interactive culture by giving employees an outlet to share ideas, ask questions, and have discussions.
Related Solutions
Collaboration solutions that help you get more work done
Ready to talk to an expert?
Talk to one of our product experts to get a demo of the Igloo platform and discuss the needs of your organization or teams digital transformation.
Schedule a call with a product expert