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- IDC MarketScape: Worldwide Enterprise Social Software
2012 Vendor Analysis

IDC MarketScape: Worldwide Enterprise Social Software 2012 Vendor Analysis

"This IDC study examines the key players in the worldwide enterprise social software market and analyzes their current capabilities as well as longer-term strategies that impact their ability to service customers and gain market share. Key criteria for enterprise social software solutions that contribute to customer success include:

  • Solution capabilities that extend activity streams, blogs, and wikis to offer a broader and more inclusive system to include external groups and secure communities
  • Optimized mobile user experience (UX), including an enhanced in-app experience across multiple devices
  • Native platform analytics that supersede basic reporting, offering the ability to extend data models to application partners and perform behavioral and predictive analysis on data generated by the network
  • A scalable and extensible platform that encourages customers and ISV partners to develop complementary solutions to extend the value of solutions for different roles, company sizes, and industries
  • Prepackaged integrations with collaboration tools and major enterprise application vendors delivered via the cloud as well as support for on-premise legacy enterprise application systems"
Magic Quadrant for Social Software in the Workplace

IDC MarketScape: Worldwide Enterprise Social Software 2012 Vendor Analysis, doc #237336, October 2012.
Analysts: Vanessa Thompson, Amy Konary, Michael Fauscette

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