Tom Petrocelli, Senior Analyst, Social Enterprise for the Enterprise Strategy Group, reviews the different market trends, social platforms and social enterprise vendors (including Igloo) in his latest brief.
Social platforms are helping to enable the creation of socially enabled enterprise applications. Just as developers integrate a database or web server to provide a set of services for their applications, social platforms supply social features. Whether enhancing current processes or creating new ones, social platforms provide the underpinnings for socially enabled applications.
Content management systems are also emerging as a way to develop socially enabled applications. Vendors such as Igloo and Ektron enable customers to develop socially enabled portals and intranets, often at lower cost or with greater ease than the big commercial systems. Some, like Igloo, are rooted in document management. Others, such as Ektron 8.5 WCM, are more traditional WCM products that have transformed themselves into social platforms.
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