With over 20 years of experience working in the technology sector, Caroline leads all professional services initiatives at Igloo Software. Caroline is responsible for the strategic leadership of the services teams that deliver Igloo’s full suite of professional services including Solution Delivery, Project Management, and Training for our Customers and Partners. Caroline is well known in the industry for delivering outstanding customer service and for developing and motivating high-performance teams to consistently achieve key business priorities. Caroline’s cross-organizational know-how, deep understanding of the customer experience, and her experience working across a variety of industries is an asset to both Igloo and our Customers. Prior to joining Igloo, Caroline held senior positions in fortune 500 companies working on a wide range of global projects and programs with a focus on customer service, operations, new product introduction, and project management.