Getting a new employee is always exciting. You’ve put them through the hiring process, they’ve impressed you at every step, and now they’ve committed to making a big change and joining your team. Awesome.
Awesome, but hiring is just the first step -- how do you set up your new employee for success?
Well, we've hired a ton of new people over the last year and learned some really important lessons along the way. That’s why we thought to put together some best practices to help with employee onboarding. We’ve got a few of our own tips combined with some of the awesome tricks we've seen our clients use — we hope these will help your new employees get a running start:
The Welcome Kit
When an employee first sits down at his desk, let them have a big welcome kit printed out with their name in a huge font. It’s clear, it’s personalized and it will really help them feel at home. Also, email them a link to the personalized kit uploaded on your intranet/file sharing.
Here’s what to include:
- email logins
- a little map of the office with a marker where the closest bathrooms are
- any service they need to make an account for (Skype, Slack, Yammer, etc)
- anything that might be embarrassing to ask for.
- key contacts
- team member names
- a guide to your intranet/portal
- date for the first welcome lunch with the team
The Newbie Zone
This is a place to ask all those "dumb questions". Yes, we know there is no such thing -- but it's hard to put yourself out there at a new workplace. Even if it is perfectly okay to ask, we might be shy to ask things we "should" already know to our boss. We have a space on our intranet for it, and actually the questions often challenge some of our assumptions about our culture.
The Welcome Gift
Think of something that really introduces them to your work culture. We've seen things like beer glasses (well hello!), to notebooks, coffee mugs and hoodies. Another one we like is what Hulu does with their new employees. They hire a professional photographer and makeup artist, and they make a personalized photoshoot that represents the new hires' personality, hobbies or heritage. Talk about embracing their new hires.
The Welcome Post
This might not seem like much, but it's impressive how special it makes people feel. Take the time to put up the person's name and picture, along with their new role, and a little bit of quirky information about them. People love to share those with their friends and family, and your followers will love to see that you are growing and adding new people to reach your goals. If you’ve got an intranet, tag them in the welcome post and ask them to post a quick reply to the big welcome post so people can see their profile and get to know their face.
Think of a few questions like: what was your first job, what would do if you had a million dollars or who is your celebrity crush. Let them in on the company’s sense of humor and culture through some inside jokes your employees might have. The answers are a great thing to put into that social media post, by the way. ;)
So there you have it, most of these would only take you an afternoon to set up. You’ll be surprised at how these traditions become bedrocks of your culture. They will be crucial as your business grows so it’s never too soon to start. These have had a tremendous effect on our culture and we hope it can serve you well in the future, as well.