Community Monitoring is important but try to delve deeper!

By June 10, 2010
Photo of Gerard van der BurgOffline

To really focus on the growth of your online community, factors such as community traffic, activity, number of users, etc., are important, but delving deeper may prove more valuable. Monitoring activity within your online community means you are analyzing, understanding and responding to conversations about brands, products, reputation and end-user opinion. How do you monitor this information?


About the author

Gerard van der Burg

Community StrategistIGLOO Software Inc

Gerard has 30+ years international development and management experience with various international agencies and responsibilities ranging from projects, programs and executive duties. His work has…


Post a comment

Form Signatures

Viewed 639 times