Adam Stephens

Winners of the Digital Transformation Awards Announced at ICE ’17

September 20, 2017 | Adam Stephens

At the inaugural Igloo Customer Experience conference, 42 nominations were submitted for 7 category awards on Digital Workplace innovation. These awards acknowledge Igloo customers for their accomplishments in providing their organizations with a more connected and integrated workplace.

See the full list of nominees and winners below:

Best Digital Workplace – Knowledge Management 
The winner of Best Digital Workplace – Knowledge Management is passionate about keeping their digital workplace a single source of truth, especially as it relates to managing client information across multiple […]

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ICE ’17: Jacob Morgan on the Employee Experience Advantage

September 20, 2017 | Adam Stephens

Jacob Morgan, futurist, best-selling author, and speaker, at ICE ’17 discusses the Employee Experience and how digital transformation is a contributing factor towards enhancing employee engagement.
Citing examples from over 252 companies Jacob Morgan talks about how the unintended consequence of employee engagement is the viewpoint that it is a perk. He proposes in this clip that rather than looking at engagement as a short term benefit but more of a core workplace experience evolution through culture, technology, and physical environment companies can truly shape and enhance their employee experience […]

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Igloo and Microsoft Collaborate to Redefine the Future of The Digital Workplace

September 19, 2017 | Adam Stephens

2017 has been a big year for Igloo and our customers with the launch of our Digital Workplace Solutions portfolio designed to overcome some of today’s most common business challenges. But it’s not enough – we need to keep pushing forward. Not only in partnership with our customers but with our key technology partners like Microsoft.

Today at ICE ’17 we welcomed Jason Brommet from Microsoft on stage to talk about the ways Igloo and Microsoft are helping customers achieve new levels […]

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Digital Opportunity Trust

September 19, 2017 | Adam Stephens

An interview with Anne Patterson, Community Manager
Digital Opportunity Trust
Can you introduce yourself to our audience?
I am the Community Manager at DOT, a leading international social enterprise that operates youth-led economic and education programs all over the world. Our programs are delivered by college and university graduates – who we call DOT Interns – to people in their local communities. Our vision is to provide people with the necessary skills to effectively use technology so they can take advantage of educational, social, and economic opportunities around them.
Very interesting. You mentioned that […]

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Are You Ready for the Next Wave of Work? Get the Ultimate Guide to Digital Transformation

September 9, 2017 | Adam Stephens

Are you struggling with how to re-wire your workplace in light of a failed intranet? Or are you just beginning to think about the whole concept of the digital workplace and how it might apply to your organization? Either way, you’ve likely read and heard a lot about the benefits of digital transformation. You’ve probably also figured out that it’s a complex undertaking that doesn’t happen overnight.

If you’re overwhelmed and unsure […]

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3 Ways Culture Drives Employee Engagement

May 26, 2017 | Adam Stephens

The following blog post was authored by Ed Keegan, Sr. Director, Strategic Alliances at Achievers
Employee engagement has matured beyond the “trendy corporate buzzword” phase and is now widely acknowledged as integral to the success of any company looking to establish or maintain its place in an increasingly competitive job market. One of the most important factors in establishing and maintaining high levels of employee engagement is work culture.
Culture not only refers to the nature and quality of your company’s internal work environment; it is also the defining factor in […]

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Achieving success beyond launch with a modern approach to engagement

April 19, 2017 | Adam Stephens

As we enter the era of the digital workplace, many companies are realizing the need to make the most of their existing technology investments. Over the years, tools and systems have accumulated and it’s becoming almost impossible to know the background or purpose of any one solution.

The issue is that they purchased a solution to solve a problem, but it never ended up solving the problem. For a number of reasons: the problem changed, implementation took too long, the problem became […]

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How a streamlined app experience can help sales close deals

April 12, 2017 | Adam Stephens

The evolution to a digital workplace brings with it an urgent need for companies to understand what data exists and where it’s all kept. Any efforts to do this can be complicated by the sheer amount of apps and tools that an organization has implemented to keep up with the pace of work – be it enterprise-wide, at the team level, or more increasingly, by individual employees.

Every department within an organization has their own operational systems: ERPs for financial data, CRMs […]

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How to help recognition stick with collaborative tools

April 5, 2017 | Adam Stephens

People no longer stay at companies for life. They want to work where they have freedom to use their preferred apps, tools, and devices, and in an environment that allows them to work on their own terms, inside or outside of the office, and with flexible hours that fit their busy personal lives.

In this age of the empowered employee, it’s important for companies to create and nurture a culture of recognition that inspires employees to devote their time, skills, and brain […]

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Work from anywhere: Introducing Igloo Mobile

February 28, 2017 | Adam Stephens

Mobile is an important part of our lives, and nowhere is this more evident than our workday. We routinely use mobile to communicate, collaborate, and get work done. But we’re moving on from email. We’re moving away from cramming everything in our inbox and then trying to find it later. Trying to organize in folders, sending links to ourselves – these are habits of the inbox that are destined for the trash bin.

Mobility has become a key business enabler in connected, […]

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Keeping it simple is the key to success for the Canadian Partnership Against Cancer

February 9, 2017 | Adam Stephens

We’re on our way to wrapping up our “Kudos for Community Managers” blog series. Next up: Debbie Kwan from the Canadian Partnership Against Cancer shares her secrets on community engagement and evolution.

Have we told you lately that we love community managers? We continue to be inspired by their creative and strategic approaches to engagement, and their ability to sweat the details while staying focused on the big picture. Now that’s some talent!

In Part 4 of our series, we’re introducing you to […]

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Kudos to Community Managers: Cartwright engages employees with kick-butt content

February 2, 2017 | Adam Stephens

We’re part way through our “Kudos for Community Managers” blog series, and we’re continuing the celebration by sharing some tricks of the trade from Cartwright’s community manager, Rich Bennett.

Last week we introduced you to community managers, Jenine from Billtrust and Michelle from HIROC. In part 3 of our series, you’ll get a look inside Rich Bennett’s role as a community manager at Cartwright Companies, a family-owned business that handles large military moves within the US and internationally.

Cartwright needed a solution to […]

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Kudos to Community Managers: Billtrust builds a community for knowledge management

January 27, 2017 | Adam Stephens

Earlier this week, we celebrated Community Manager Appreciation Day, an occasion to recognize the creators, facilitators, and visionaries who run great communities. In Part 2 of our series, we introduce you to Jenine Liszka, a knowledge manager from Billtrust.

We kicked off the “Kudos to Community Managers” blog series by learning how HIROC’s, Michelle Holden tackles the daily duties of a community manager, and now we’re excited to share even more insights with you.

In Part 2 of our series, we’re introducing you […]

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Blog series: Kudos to Community Managers, Part 1

January 23, 2017 | Adam Stephens

We’re celebrating Community Manager Appreciation Day (CMAD) for the second year in a row, and what better way to commemorate the occasion than to appreciate a few of our own.

A community can’t thrive without someone to light the fire underneath it and keep it burning, every single day. It’s an intricate and tireless job, but someone’s gotta do it. But, we bet if you ask any community manager, they don’t see it as burden. They see it as a huge opportunity […]

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Onboarding made easy with Sonia Husband

January 27, 2016 | Adam Stephens

In part 2 of our Community Manager Appreciation Day blog series, Sonia Husband from ActiveHealth Management (a subsidiary of Aetna) shares how Igloo has helped new employees get comfortable much faster than they used to.

Meet Sonia
Sonia Husband is a Digital Marketing Manager at ActiveHealth Management, a subsidiary of Aetna. ActiveHealth Management offers population management solutions that span the entire continuum of health and brings unparalleled analytics and insights to population and […]

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We appreciate you: Igloo celebrates community managers

January 25, 2016 | Adam Stephens

Igloo is celebrating Community Manager Appreciation Day (CMAD) on January 25. It’s a special occasion to celebrate the ones who work tirelessly writing stories, connecting people, and finding creative ways to share information.

We didn’t want to let this special day pass without giving some extra love to our partners in communication, so we created a CMAD microsite packed with goodies for community managers, including a manifesto desktop wallpaper, and a fortune teller activity.
We’re […]

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Here’s to 7 Years in the Gartner Magic Quadrant

October 27, 2015 | Adam Stephens

Another year, another Magic Quadrant for Social Software in the Workplace, and once again, we’re in it. For 7 years now, we’ve been included in this report, in the Niche players category. This time, we made a little video to better explain the report itself, and our general positioning within the space.

By the nature of this report, we fit perfectly in the Niche players category. We take pride in our placement. […]

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So we’re major

January 9, 2015 | Adam Stephens

For the second consecutive time, Igloo was named a Major Player in the IDC MarketScape for Worldwide Enterprise Social Networks.

We are in the IDC MarketScape report for a second time, in the “Major Players” category. No pressure, you know? So what if some players out there have support teams as big as our whole company? This is about doing it right, and we pride ourselves on that. That obviously got noticed, since we ranked number 1 in customer experience in this report. Again.

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