Social Business Head-to-Head Comparison
Jive | Yammer | SharePoint | ||
| Solution | Social business software that supports both social intranets and customer communities. | SBS for intranets, communities and social media monitoring. | Microblogging software for teams and departments. | Content management platform for intranets, portals or websites. |
| Pricing | $12 / user / month | $12 - $18 / user / month | $15 / user / month | TCO of $48.47 / seat (Osterman Research) |
| Software as a Service (SaaS) |
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| Release Cycles | 90 days | 1 year | 30 - 60 days | 3 years |
| Configuration | White label application, drag-and-drop interface, rich text editor, full CSS customizations | More rigid information architecture, fixed navigation, some CSS customizations | Limited branding, can't turn applications off | Avg. 6:1 ratio of dollars spent on services to licenses |
| Speed of Deployment | In a matter of minutes or hours | Immediate (only email is required) | Immediate (only email is required) | 80% of implementations require consultants |
| Inside & Outside the Firewall | Internal networks require common email domain | Limitations to collaboration with customers & partners | ||
| Content Management | No wiki function Rely mostly on third-party ECM integations for file sharing: SharePoint, Alfresco & Box.net |
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Team |
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| group together contacts |
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Corporate Communications | built-in messaging system, IM integration, microblogging | built-in messaging system, IM integration, microblogging | communication via microblogs & direct messaging | not out of the box, must buy additional products |
| Personal Profiles |
| configurable, privacy settings, customizable | configurable, privacy settings, customizable | |
| Search | full text, filters, permissions, social | full text, filters, permissions, social | full text, filters | |
| Security & Governance | user, group, application & object authentication, LDAP, SSO, SSL, auditing | user & group permissions, LDAP, SSO, Active Directory, SSL | group permissions, LDAP, SSO, Active Directory, SSL | user, group & application authentication, LDAP, SSO, SSL, auditing - IT configured |
| Extensibility |
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