Reminders

Customers

Igloo works outside your company, too.

Customer engagement communities and professional networks.

Igloo's intranet platform can be used with your customers and partners, too. Your customers will love the built-in social tools. You'll love the analytics and ease of use.

Build a community.

Customer experiences don't happen in a vacuum. Word of mouth, networking and self-support are building on top of your existing brand. Embrace the groundswell, build a community your customers will love.

Igloo has built in microblogging functionality.

Share information

Sharing information - whether it's a product update, newsletter, or best practice - needs to be easy.

With Igloo's built-in microblogs, you can share content in channels, geared to specific audiences.

Our built-in microblogs offer @mentions, in-line replies, related content, attachments and more. And they're fully integrated, unlike point solutions like Yammer and Chatter.

Designed for users, built for business

Igloo was built for business, so your customer community includes the same enterprise-grade security, document sharing and multi-lingual collaboration options. You can even choose to have a fully public community, like a corporate website; a private community, like a members-only professional network; or a hybrid community, with both public and private spaces.

Gather feedback

Your customers provide valuable insight into what they need. Igloo's built-in social tools, like forums and polls, are great for generating feedback. Igloo has been used for gathering product feature requests and even beta testing.

Build relationships with your brand

Your brand is more than a logo - it's about every interaction a customer has with you, online and off. With Igloo, your community can be fully branded - sharing not just a look and feel, but also the tone of voice for your business.

 

Everything you need is built-in

Igloo is purpose-built as a fully integrated social platform with business context. This means you (and your customers) have one platform to use that's already built on the social technologies they love to use, like blogs, comments and forums.

Good in moderation

Social tools can be great for community building, but sometimes you need a filter. Igloo allows you to turn on content moderation for individual channels, and distribute approvals to trusted community members, or limit it strictly to administrators. Igloo also has a built-in up-voting system for comments, similar to Likes.

Integrated analytics

Analytics are available to highly granular levels, giving you visibility not just into what content is most popular, but which of your customers are most active, influential and engaged. Analytics can also be used to help identify stratgies to increase engagement. We also integrate seamlessly with Google Analytics and offer built-in SEO optimization.

Don't see what you're looking for? Send us an email and we'll be happy to help.

 

The price is right ›

Externally facing communities are just $3 per user per month. Fully hosted, managed and with all the enterprise features you need.

See what's included ›

Get a jumpstart ›

Igloo has a full service agency in house to provide custom design, architecture, implementation and training. Our Jumpstart packages get you started in minutes, and launched in a few weeks - not months or years.

View Jumpstart pricing ›

 

Implementation: it's all in the details

The Igloo platform can be implemented for many use cases, and we'd be glad to help work with you to create the best solution for your business.

 

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