The Igloo Blog

May 11, 2017

What’s This ICE’17 Conference That I’ve Been Hearing About?

By Adam Stephens

Last week, we announced that we’ll be hosting our first annual Digital Workplace conference, ICE ’17, from Sept 18-20 at the Sheraton Grand Hotel in Nashville, Tennessee. Here’s the blog post if you missed it. If you still have questions, then read on!

As you can imagine, organizing a conference like this is truly a cross functional effort involving multiple teams. But I managed to catch up with one of the executives leading charge for this event – Igloo’s VP of Marketing, […]

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May 2, 2017

Announcing ICE, the definitive Digital Workplace conference of the year: Nashville Sept 18th-20th

By Adam Stephens

I’m pleased to share that we’ll be hosting our first annual Digital Workplace conference, ICE ’17, from Sept 18-20 at the Sheraton Grand Hotel in Nashville, Tennessee. The inaugural Igloo Customer Experience (ICE) conference will bring together experts and peers across all industries to share strategies and best practices for improving workplace engagement, cultural alignment, knowledge management, productivity and innovation.

It’s Time to Choose a Better Way to Work
Companies today are on a journey to re-wire their workplace – retrofitting tools, technologies, […]

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April 19, 2017

Achieving success beyond launch with a modern approach to engagement

By Adam Stephens

As we enter the era of the digital workplace, many companies are realizing the need to make the most of their existing technology investments. Over the years, tools and systems have accumulated and it’s becoming almost impossible to know the background or purpose of any one solution.

The issue is that they purchased a solution to solve a problem, but it never ended up solving the problem. For a number of reasons: the problem changed, implementation took too long, the problem became […]

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April 12, 2017

How a streamlined app experience can help sales close deals

By Adam Stephens

The evolution to a digital workplace brings with it an urgent need for companies to understand what data exists and where it’s all kept. Any efforts to do this can be complicated by the sheer amount of apps and tools that an organization has implemented to keep up with the pace of work – be it enterprise-wide, at the team level, or more increasingly, by individual employees.

Every department within an organization has their own operational systems: ERPs for financial data, CRMs […]

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April 5, 2017

How to help recognition stick with collaborative tools

By Adam Stephens

People no longer stay at companies for life. They want to work where they have freedom to use their preferred apps, tools, and devices, and in an environment that allows them to work on their own terms, inside or outside of the office, and with flexible hours that fit their busy personal lives.

In this age of the empowered employee, it’s important for companies to create and nurture a culture of recognition that inspires employees to devote their time, skills, and brain […]

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February 28, 2017

Work from anywhere: Introducing Igloo Mobile

By Adam Stephens

Mobile is an important part of our lives, and nowhere is this more evident than our workday. We routinely use mobile to communicate, collaborate, and get work done. But we’re moving on from email. We’re moving away from cramming everything in our inbox and then trying to find it later. Trying to organize in folders, sending links to ourselves – these are habits of the inbox that are destined for the trash bin.

Mobility has become a key business enabler in connected, […]

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February 16, 2017

5 ways that Igloo’s new adherence to HIPAA regulations empowers healthcare organizations

By Adam Stephens

Building on a long track record of supporting healthcare organizations, Igloo now provides additional peace of mind, and the ability to host protected health information (PHI), by meeting HIPAA standards across our entire organization. We have gone above-and-beyond to build internal processes, develop product enhancements, and implement dedicated HIPAA training for all staff that allows us to proudly comply with HIPAA regulations.

At Igloo, we believe that providing a secure technical solution is just where it begins. Which is why we go […]

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February 9, 2017

Keeping it simple is the key to success for the Canadian Partnership Against Cancer

By Adam Stephens

We’re on our way to wrapping up our “Kudos for Community Managers” blog series. Next up: Debbie Kwan from the Canadian Partnership Against Cancer shares her secrets on community engagement and evolution.

Have we told you lately that we love community managers? We continue to be inspired by their creative and strategic approaches to engagement, and their ability to sweat the details while staying focused on the big picture. Now that’s some talent!

In Part 4 of our series, we’re introducing you to […]

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February 2, 2017

Kudos to Community Managers: Cartwright engages employees with kick-butt content

By Adam Stephens

We’re part way through our “Kudos for Community Managers” blog series, and we’re continuing the celebration by sharing some tricks of the trade from Cartwright’s community manager, Rich Bennett.

Last week we introduced you to community managers, Jenine from Billtrust and Michelle from HIROC. In part 3 of our series, you’ll get a look inside Rich Bennett’s role as a community manager at Cartwright Companies, a family-owned business that handles large military moves within the US and internationally.

Cartwright needed a solution to […]

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January 27, 2017

Kudos to Community Managers: Billtrust builds a community for knowledge management

By Adam Stephens

Earlier this week, we celebrated Community Manager Appreciation Day, an occasion to recognize the creators, facilitators, and visionaries who run great communities. In Part 2 of our series, we introduce you to Jenine Liszka, a knowledge manager from Billtrust.

We kicked off the “Kudos to Community Managers” blog series by learning how HIROC’s, Michelle Holden tackles the daily duties of a community manager, and now we’re excited to share even more insights with you.

In Part 2 of our series, we’re introducing you […]

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January 23, 2017

Blog series: Kudos to Community Managers, Part 1

By Adam Stephens

We’re celebrating Community Manager Appreciation Day (CMAD) for the second year in a row, and what better way to commemorate the occasion than to appreciate a few of our own.

A community can’t thrive without someone to light the fire underneath it and keep it burning, every single day. It’s an intricate and tireless job, but someone’s gotta do it. But, we bet if you ask any community manager, they don’t see it as burden. They see it as a huge opportunity […]

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March 29, 2016

Igloo Recognized as One of Canada’s Top Small & Medium Employers

By Igloo Software

We’re proud to be considered one of Canada’s Top Small & Medium Employers by The Globe and Mail and MediaCorp — not just for perks we provide, but for the culture that we’ve created.

 

The Globe and Mail and MediaCorp have unveiled their list of Canada’s Top Small & Medium Employers for 2016, recognizing companies with unique cultures and exceptional workplaces. And we’re proud to share that the list (drum roll please) […]

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January 27, 2016

Onboarding made easy with Sonia Husband

By Adam Stephens

In part 2 of our Community Manager Appreciation Day blog series, Sonia Husband from ActiveHealth Management (a subsidiary of Aetna) shares how Igloo has helped new employees get comfortable much faster than they used to.

Meet Sonia
Sonia Husband is a Digital Marketing Manager at ActiveHealth Management, a subsidiary of Aetna. ActiveHealth Management offers population management solutions that span the entire continuum of health and brings unparalleled analytics and insights to population and […]

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January 25, 2016

We appreciate you: Igloo celebrates community managers

By Adam Stephens

Igloo is celebrating Community Manager Appreciation Day (CMAD) on January 25. It’s a special occasion to celebrate the ones who work tirelessly writing stories, connecting people, and finding creative ways to share information.

We didn’t want to let this special day pass without giving some extra love to our partners in communication, so we created a CMAD microsite packed with goodies for community managers, including a manifesto desktop wallpaper, and a fortune teller activity.
We’re […]

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November 13, 2015

Igloo named to Deloitte’s 2015 Technology Fast 50 & Fast 500

By Igloo Software

It’s been a long road, but we’re thrilled to be recognized as one of the fastest growing technology companies in both Canada and North America, alongside such notable names as Tesla, LinkedIn, Twitter and Facebook .
 

Just a few weeks after we turned the page on our office opening, we’re thrilled to announce that we’ve been named to the Deloitte Technology Fast 50™ and Fast 500™. This annual ranking recognizes the fastest growing […]

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October 27, 2015

Here’s to 7 Years in the Gartner Magic Quadrant

By Adam Stephens

Another year, another Magic Quadrant for Social Software in the Workplace, and once again, we’re in it. For 7 years now, we’ve been included in this report, in the Niche players category. This time, we made a little video to better explain the report itself, and our general positioning within the space.

By the nature of this report, we fit perfectly in the Niche players category. We take pride in our placement. […]

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March 27, 2015

Awards, keep ’em coming

By Igloo Software

5 years in a row on the list of 100 Companies that Matter in Knowledge Management. We’re really proud, so we’ll give it to you how it is right now.

Five.
For the 5th year in a row, we’ve been listed in the 100 Companies that Matter in Knowledge Management by KMWorld. It’s a niche award but one we’ve always taken a lot of pride in.
Of course a lot of people don’t even know what […]

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January 9, 2015

So we’re major

By Adam Stephens

For the second consecutive time, Igloo was named a Major Player in the IDC MarketScape for Worldwide Enterprise Social Networks.

We are in the IDC MarketScape report for a second time, in the “Major Players” category. No pressure, you know? So what if some players out there have support teams as big as our whole company? This is about doing it right, and we pride ourselves on that. That obviously got noticed, since we ranked number 1 in customer experience in this report. Again.

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