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Technical Bulletins

 

Welcome to the "Technical Bulletins" area! Here you can review the lastest fixes, patches, known issues and workarounds for every product edition that IGLOO creates.

The IGLOO Support team publishes the most recent updates on a regular basis to the technical bulletin blog below. Don't forget to email subscribe or add the blog to your favourite RSS reader. To do so, you must register with our website.

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Have you encountered a problem with our software? Oops. Please report it to us as quick as you can so we can get our developers to fix it ASAP!

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Pam Martin

Members reporting intermittent issues with search.

by Pam Martin - 4 months ago

IGLOO prides itself on our system reliability and dependability. Some customers are experiencing intermittent issues with search.

Summary:

  • Some customers are reporting intermittant issues when searching within their community.

Problem Resolution:

  • We recommend that you check the following: 
    • End users - try repeating your search

The IGLOO technical team is investigating and testing other potential causes.

Next Steps:

  • IGLOO Customer Support will continue to update this blog as new information becomes available.

Updates:

  • July 22 - Improvements have been made that mitigate the issue but don't entirely resolve it.  We are continuing to investigate this issue.

 

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