CEO Insights - Blog

Enterprise 2.0 - The BIG Hope

Mon, 17 May 2010 20:15:27 +0000

Social software solutions focus on helping companies improve the "people side" of their business. You know, the messy stuff. The personal and team conversations, collaborations and interactions. The stuff that is hard to measure and even harder to manage and control. It may be the most important part of any successful business, as companies don't…

- Author: Dan Latendre

Will Business Social Software Really Fail?

Fri, 07 May 2010 19:12:46 +0000

Gartner just released a new report called "Predicts 2010: Social Software Is an Enterprise Reality" summarizing the direction of enterprise social software over the next five years or so. One of the most interesting predictions they make is that through 2012, over 70 percent of IT- dominated social media initiatives will fail. This is an amazing…

- Author: Dan Latendre

NING: What a Ding A Ling...

Fri, 16 Apr 2010 20:11:18 +0000

Lots and lots of conversation and debate over the past 2 days about Ning and their decision to drop free online networks and layoff 40% of their staff. The reason: wanting to focus on their high value premium networks like Friends or Enemies, Linkin Park, Shred or Die and Pickens Plan. According to new CEO, Jason Rosenthal these sites and others…

- Author: Dan Latendre

Measuring the ROI of Social Software

Thu, 08 Apr 2010 21:39:34 +0000

Almost every CIO that I speak with asks the same question: "How can I measure the return on investment (ROI) of social software and social media solutions?" For me, measuring the ROI of social software is not about monetization, but actually measuring the incremental value it brings to your business. It is about measuring how well an employee, a…

- Author: Dan Latendre

Oil and Water?

Tue, 23 Mar 2010 13:37:56 +0000

One of the biggest challenges facing most organizations when implementing a social media strategy - is corporate compliance. Unlike consumer social software like Facebook® or LinkedIn... their are corporate rules and ramifications to consider before you blog, tweet or even comment on behalf of your company. Many companies are so worried about the…

- Author: Dan Latendre

SaaS versus Open Source

Fri, 19 Mar 2010 20:47:34 +0000

Social software and collaboration technology is hot. According to Forrester Research, 32% of organizations have or plan to implement social technologies in their enterprise in 2010. It's today's "must-have" technology for business, as software vendors add social elements to just about every platform you can think of.

In David Greenfield's latest…

- Author: Dan Latendre

A Paradigm Shift

Tue, 02 Mar 2010 19:01:47 +0000

A big change or shift is happening right before our eyes in the hi-tech sector (software, hardware, networking, mobile etc). Some see it, some don't and some choose to ignore it. But if you take a moment, step back and take a quick look at what is happening in the high tech sector - I think some of you might be quite surprised. Why? Because there…

- Author: Dan Latendre

Why Offer Free Online Communities

Fri, 26 Feb 2010 17:07:30 +0000

I have been asked a lot recently "Why is IGLOO Software offering free online communities?" and "What's the catch?"

My thinking behind free online business communities is quite simple:

Customers want to "try before they buy" when looking for a software solution
We want to showcase to the market that IGLOO Software is a great social software business…

- Author: Dan Latendre

Part 4 - Data Security

Mon, 18 Jan 2010 19:51:57 +0000

Of the four areas of SaaS security, the concept of pure Data Security is perhaps the hardest to define. In fact all four blogs in this series were about some aspect of keeping your data secure in a SaaS model, but when I think of "data", I think of two quite different concepts:

The actual bits and bytes that exist somewhere on your SaaS vendors…

- Author: Igloo Webmaster

Part 3 - Network Security

Tue, 05 Jan 2010 22:30:57 +0000

To get this article started, I think we need to define what a network is. To put it simply, the network in a SaaS offering is the infrastructure by which the web browser communicates with the web application. A simple example is connecting to Facebook... where Internet Explorer is the web browser and Facebook is the application. Most networks…

- Author: Dan Latendre